LightXtreme VPN Retrieve Questions
Windows, macOS, Android and iOS are all supported, and you can install the app on Windows PCs, Macs, Android phones and tablets, as well as iPhones and iPads.
Conditions differ across regions. Choose the line that matches where you are heading, whether that is a website or a game, and favour the one with the lower delay.
Turn global mode off and put the client back into smart mode.
Global mode: all traffic goes through the proxy
On desktop:
Smart mode: uses preset site rules and proxies only the sites that need it
Global mode: all computer traffic goes through the proxy
The quickest way through: Every region behaves a little differently. Pick the line that matches the region you want to reach — the site or the game — and prefer the one with lower latency.
The quickest way through: There is no data ceiling on LightXtreme VPN. Note that if your device has no internet connection of its own, no VPN app can work either.
The quickest way through: Switch global mode off and put smart mode back on.
Before anything else: yes, LightXtreme VPN is secure.
The safeguards fall into three parts:
1. Strong encryption and secure protocols: Shadowsocks, Vless and WireGuard with AES-256-GCM form the base of LightXtreme VPN.
2. Privacy and anonymity: a virtual IP stands in for your real address, and no browsing content is kept on file.
3. Anti-surveillance and geo-unblocking: LightXtreme VPN keeps your activity private while opening content that is region locked.
1. Look at antivirus and firewall settings: some security tools get in the way of VPN connections, so disable them briefly and connect once more.
See for yourself that your real IP is hidden:
1. Take note of your current IP: before connecting, open a browser and search for your IP address, holding on to it as the reference point.
To avoid copies that are not the real thing, download LightXtreme VPN only from these official channels:
1. The site we control: https://lightxtremevpn.com/
2. Our store listing on Google Play: https://play.google.com/store
3. Our store listing on the App Store: https://apps.apple.com/app
Other websites calling themselves LightXtreme VPN should not be trusted.
In addition, our team actively protects current and long-time users by reporting and removing counterfeit copies on app stores.
We also encourage you to report impersonating apps to our official email ([email protected]).
1. Run LightXtreme VPN and head for My > Settings > VPN settings.
2. Spot the dedicated line forwarding option and enable it
3. Relaunch the app so the setting can work.
1. Tap the person icon in the home screen to launch My account.
2. Enter My devices and remove the device you have stopped using,
Tap the person icon in the home screen, open My account and pick Delete account to wipe your information.
Slots fall at random, the way a draw does,
The quickest way through: Alipay, WeChat Pay, UnionPay, credit cards, PayPal, Google Play and Stripe are all supported.
LightXtreme VPN is a subscription-based product
Here are the rules that govern it:
To every LightXtreme VPN user:
The first download and install of the app gets you registered by the system automatically, together with a 30-minute free trial
Other options for a longer free trial:
With a special agent referral code you are entitled to 1-3 days of trial
For all paying subscribers:
A 30-day money-back guarantee applies to every subscription.
Standard accounts are restricted in how many devices they may use, and that restriction is in place for your security
The figure means the number of devices able to be online simultaneously
1. Tap the My icon in the home screen
2. If the VPN password has slipped your mind, tap Forgot password
1. In the case that PayPal took your payment and the membership
2. If iTunes was where you subscribed, first check that you
3. Where payment was made with Alipay, UnionPay, Google Pay or another
Those who subscribed via Google Play / iOS receive a 7-day free
Third-party payment routes cannot be refunded through us at the
What follows is a detailed look at each option
1. Local DNS settings
⦁ Description: hands the resolver to domestic domains
⦁ Recommended when other local services on your LAN get in the way
2. Remote DNS settings.
⦁ Description: hands the resolver to international domains
⦁ Recommended when international sites or
3. New protocol
⦁ Description: switches the newer encryption protocol on and off
⦁ Recommended: running the new protocol gives you better results
4. Disconnect all connections when switching
⦁ Description: drops the current connection when you switch servers, so traffic never keeps using the old IP and every connection picks up a fresh address.
⦁ Recommended: leave it on so switching servers always refreshes your IP address and keeps you private.
5. Enable IPv6
⦁ Description: sets the protocol used for DNS resolution. Off means IPv4 only, on means both IPv4 and IPv6 are resolved.
⦁ Recommended: turn it on for faster access on IPv6-capable networks; turn it off on unstable or restricted networks.
6. One-tap return to China
⦁ Description: helps users abroad reach Chinese content such as Youku, iQIYI and Tencent Video.
⦁ Recommended when Chinese sites are restricted from abroad: switch it on to bypass regional limits and improve the viewing experience.
7. BT proxy downloads
⦁ Description: proxies BT downloads so P2P traffic is encrypted and network restrictions are bypassed.
⦁ Recommended: switch it on when using BT on restricted networks or when you want your downloads to stay private.
8. Direct-connect domains
⦁ Description: the listed domains bypass the VPN and connect directly, ideal for common local domains that do not need proxying.
⦁ Recommended: add everyday sites, banks and payment pages to the direct list for faster, safer access.
9. Proxy per application
⦁ Description: lets specific applications connect directly without the VPN, which suits lighter usage.
⦁ Recommended: add local or non-proxied apps to the list to save data and velocity up connections.
10. Windows specific options
TUN mode
⦁ Description: routes all system traffic through the VPN via a virtual network adapter, giving stronger security and leak protection.
⦁ Recommended: useful for high-privacy needs or public networks, but it uses more system resources.
Proxy mode
⦁ Description: applies only to selected apps or browsers and sends some traffic through the proxy server instead of routing everything.
⦁ Recommended: handy if you only need to velocity up or protect one browser, with less overhead while still keeping some privacy.
11. macOS specific options
On M-series Macs you can enable the VPN through a system extension. When it runs as a system extension, per-application proxying stops working because the extension cannot tell which app the traffic comes from.
The quickest way through: 1. When should I change local DNS?
When other local services on your LAN cannot be reached, set local DNS to 'local' so LAN devices resolve local addresses first and avoid access problems.
2. When should I adjust the new protocol?
Normally leave the new protocol on for stronger security and privacy; if connections become unstable, try turning it off.
3. Should Windows users choose proxy mode or TUN mode?
If the network stops working after enabling TUN mode on Windows, switch to proxy mode. Proxy mode affects only selected apps or browsers, uses fewer resources and still routes the apps you need through the VPN.
Together these options let you tune velocity, privacy and stability for whatever network you are on.
The quickest way through: Try disabling QUIC in Chrome: open chrome://flags/#enable-quic and click Disable.
The quickest way through: LightXtreme VPN helps you reach websites and services in any region. Here is what it can unblock:
Streaming sites: watch TikTok, Netflix, Disney+, HBO, YouTube, Amazon Prime Video, Hulu, Spotify, AbemaTV, Apple TV+, Tencent Video, iQIYI and more from anywhere.
AI platforms: ChatGPT (OpenAI), Midjourney, Steady Diffusion, Google AI, DALL-E, BigGAN and many other AI sites.
Social platforms: Facebook, Twitter (X), Instagram, LinkedIn, Snapchat, Discord, Tumblr, Pinterest, WeChat, WhatsApp, Telegram, Line and more.
Gaming platforms: Steam, Ubisoft Connect, Apple App Store, Google Play Store and other game services.
Forums: Discord, Reddit, Quora, Stack Exchange, V2EX and other popular forums.
The quickest way through: 360 Security may flag LightXtreme VPN as risky and uninstall it. Is LightXtreme VPN a threat? No — it is certified security software with an international security certificate embedded. This is a false positive.
Add LightXtreme VPN to the 360 whitelist so it runs normally:
1. Open 360 Security;
2. Click Trojan detection in the main menu;
3. Click the Trusted Zone panel on the right;
4. Click Add file, mark LightXtreme VPN and open it;
5. Tick the confirmation prompt;
6. Click OK to finish;
Note: in different versions of 360 Security the Trusted Zone may sit elsewhere, but the steps are the same.
LightXtreme VPN is upgraded regularly to keep pace with changing network policies worldwide. An update replaces the old version and invalidates the whitelist, so please add the whitelist entry again after updating to keep everything working.
The quickest way through: 1. Open the LightXtreme VPN app, go to My > VPN settings and turn off TUN mode in the proxy settings. Then return to the home screen, tap Enable and connect.
2. If it still happens, uninstall LightXtreme VPN, retrieve it again from the official website and try connecting once more.
If the problem persists, tap My > Back up inside the app and our team will help you online.
The quickest way through: 1. Open LightXtreme VPN and confirm your network connection works.
2. Go to My > Settings > VPN settings > Proxy settings and switch TUN mode on.
3. Return to the main screen, disconnect, then restart the app.
The quickest way through: 1. Update LightXtreme VPN to the latest version — reinstall it if needed — then connect and try again.
2. If it still drops with TUN mode, open your computer's network connections and look for a virtual adapter named 'tun0' or 'LightXtreme VPN'. If it is missing, reset the network and restart the computer, then turn LightXtreme VPN on again with TUN mode selected.
If neither step helps, tap Back up on the My page of the app and we will assist you directly.
The quickest way through: Reason: if you are signed in with a mainland China Apple ID the purchase cannot complete, because the app is not listed in the mainland China App Store, hence the 'ID not found' message.
The quickest way through: Reason: the App Store does not offer the app in every region. You can change the region of your Apple account, register a Hong Kong Apple ID to search for it, or retrieve it with the shared Apple ID we provide.
The quickest way through: Reason: 5G networks around the world can be unstable, and a device that switches networks several times in a short period may fail to load the content you want, which makes the experience poor.
The quickest way through: Bugs in iOS 16 itself
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings;
The quickest way through: First look over whether the region of the Apple ID you are signed in with is [Mainland China], or whether you recently switched regions and Apple has not finished syncing.
Solution: sign out of the [Hong Kong Apple ID] again and then retrieve.
The quickest way through: This happens when you downloaded LightXtreme VPN with [Apple ID A] and then update it with [Apple ID B].
Solution: delete the old version and install the new one again.
The quickest way through: This usually means an [older version] of LightXtreme VPN is still on your phone and conflicts with the App Store version.
Solution: delete the old version and install the new one again.
The quickest way through: This usually means an [older version] of LightXtreme VPN is still on your phone and conflicts with the App Store version.
Solution: delete the old version and install the new one again.
The quickest way through: This usually means an [older version] of LightXtreme VPN is still on your phone and conflicts with the App Store version.
Solution: delete the old version and install the new one again.
The quickest way through: This happens because the Apple ID you are signed in with now differs from the one you originally used to retrieve LightXtreme VPN.
To fix it, choose either of these:
1. Switch back to the Apple ID you originally used to retrieve LightXtreme VPN and update from there;
2. Uninstall the app, then retrieve and install it again with the Apple ID you are currently signed in with (back up and remember your VPN account and password first).
The quickest way through: 1. Look over that the LightXtreme VPN client is in your Applications folder. If it is not, drag it there, then sign in and connect again;
2. Try browsing in Safari. If that works, another browser may have a proxy or ad-blocking extension installed — find those extensions and turn them off.
The quickest way through: In your phone settings or device manager, allow LightXtreme VPN to run in the background and grant the related permissions, such as auto-start and start with other apps.
The quickest way through: Reason: this is usually caused by a system default. Android kills background apps by default, so LightXtreme VPN may be terminated after a while in the background and your connection drops. Adjust these settings to fix it:
In your phone settings or device manager, allow LightXtreme VPN to run in the background and grant the related permissions, such as auto-start and start with other apps.
Huawei phones:
Open Settings, search for Battery optimisation, mark LightXtreme VPN and exclude it from battery optimisation;
Open Settings > App management, mark LightXtreme VPN, tap Energy consumption and switch on Allow background activity;
Xiaomi phones:
Open Settings > More apps, mark LightXtreme VPN, tap Power saving strategy and set it to No restrictions;
Open Settings > Special features, mark Game turbo and turn it off;
OPPO phones:
Open Settings > App management, mark LightXtreme VPN, tap Energy saving protection and disable all the options there;
Vivo phones:
Open Settings > Battery, tap Background high power consumption and allow LightXtreme VPN to keep running;
Meizu phones:
Open Settings > App management, mark LightXtreme VPN, tap Permission management > Background management and choose Allow background running;
OnePlus phones:
Open Settings > Battery, tap Battery optimisation and set LightXtreme VPN to No optimisation;
Samsung phones:
Open Smart Manager > App management, tap Manage auto start-up and set LightXtreme VPN to Allow background running;
The quickest way through: Step 1: open the official LightXtreme VPN download page in your browser, choose the Android version and tap Free Download to get the APK.
Step 2: open AppGallery on your phone, search for and install the Zhuoyitong app.
Step 3: open Zhuoyitong, find and tap File transfer, then locate and upload the LightXtreme VPN APK downloaded in step 1.
Step 4: tap the LightXtreme VPN APK, choose Install anyway and follow the prompts. Once it is installed, open LightXtreme VPN and tap Enable to connect in one tap.
The quickest way through: 1. Open your phone's Settings and search for VPN apps.
2. Open Other VPN apps and turn off Always-on for each one.
3. Restart the LightXtreme VPN app to apply the changes.
The quickest way through: Contact back up through the LightXtreme VPN app or the official website — the team will prepare the right build for your device.